What Our Clients Are Saying
Customer Reviews – Peabody Air Duct Cleaning
As usual, they were thorough and professional. I am glad to support a family-owned business. Paul
is fantastic to deal with and makes every effort to accommodate scheduling. We will be using them
We had the same company do our ducts about 4-5 years ago, and just like last time, the guys (the owner and his son-in-law, both super nice) showed up right on time and did a great job. They even went out of their way to install a bracket to quiet a rattling duct. We are definitely breathing easier since they came. Also, they were able to fit us in much sooner than other companies we had contacted. Really great to work with.
Just a great company. Hire them
Easy communication to quote and schedule the job, arrived on time, and explained what they were doing. Left the place perfectly clean.
I religiously clean the lint trap on my dryer, but apparently the dryer still spits a lot of lint into the vent. It stopped drying clothes well and the flapper on the vent opening on the exterior of the house no longer moved at all when the dryer was on. We only moved into this house about a year and a half ago, but we had used Peabody Air Duct in our previous home. Scheduling was quick and easy, and he showed up on time. He had to go up onto the second story slippery metal roof to reach the vent and remove all the plugs in the line. He also installed a clean-out access hole in the duct next to the dryer. The dryer is back to peak efficiency, the flapper opens wide when the dryer is on, and I will definitely be calling Peabody Air Duct back out in one year as recommended. No flaming lint in this house, thanks.
Everything went very well. They called the day before to be sure our driveway was clear of snow. They called this morning asking if they could show up early and they performed the service very expeditiously. Both guys were very nice and went out of their way to explain the details of the job they performed.
I was very happy with them. They were professional, cleaned up after themselves, and were on time.
Paul’s team (son in law & nephew) did a great job! they were on time, polite & professional. They explained the process of cleaning the air ducts and answered all my questions. Thanks much…Glad to be breathing clean air this winter!
Great people to work with!
They cleaned out my dryer vent which goes through the ceiling under the floor and then out the eaves to vent.
Paul and his crew showed up promptly and got to work. Very professional,courteous ,thorough,neat ,and explained work they were doing.I would most definitely have them do the job when needed again! Our air flow is already improved!
They cleaned the heating ducts in our 100+ year old house. They were punctual, professional, and courteous, and did a thorough job.
We hired peabody air ducting cleaning to come out in the early summer of 2014 to vent our gas dryer to the outside rather than into the attic (as it was when we bought the house). Paul and his guys were great- came out, did the work thoroughly. I checked it a few weeks later and everything was fine – it vented it outside with no problems. The reason I am writing this review, however, was because I went up into the attic in late December and noticed some puddling issues up in the attic. After determining that it was condensation coming from the dryer vent, I contacted Paul. He immediately responded to my email, came out the next business day, figured out that the pitch on the vent had shifted (its a long vent and the attic gets very cold) and not only re-pitched it and replaced the vent, but also cleaned the whole thing out. Free of charge. Things sometimes happen and its the way that businessmen respond to non- optimal situations that really defines whether or not you should give them your business. We will continue to use Peabody Air Duct Cleaning in the future.
I spoke with Paul and James a number of times to schedule and appointment (I had to cancel the time I originally booked and then was all tied up with other things and they were very patient with me and responsive). James and another gentleman showed up right on time the day we agreed on and were helpful in explaining their process and service and made sure i understoood everything and was happy. I have no idea how they got their duct-vacumming-machine down into my basement but somehow they did and had great attitudes the whole time. I would recommend to anyone and will call them again in a few years when I need cleaning again
I had used Peabody Duct Cleaning a few years ago to clean my dryer vents and it went well so I knew who to call them for this.Paul was very busy but managed to fit me in. As usual Paul was prompt and brought Brandon who works with him. I live in the city and my doorway is very narrow. There was concern that they would not be able to fit in their giant vacuum machine but Paul said we have to try. By millimeters they were able to fit it through the door. He wouldn’t just eyeball it even though that machine is very heavy. They immediately went to work while explaining what they were doing. They are so professional that is why I really really love this company! They finished the job and Paul showed me via his cell phone camera how dirty they were(I had had construction the previous year.) I thought that covering the vents would keep out the yuck but Paul explained that while that is good you must also cover the part where the filters go. THANK YOU PAUL! Paul had given me an estimate and they came in under that. This is the ONLY duct cleaning service I will ever use.
Cleaned hot air furnace ducts. Work was thorough and professional and price was reasonable.
I contacted this company as a result of the good reviews on Angie’s List. I scheduled them to come out to our home, that we recently purchased, and clean the dryer vent because I was a bit nervous about the condition of the vent, etc. Since the dryer is located on the second floor of the home and vented down through the floor and out the back of the house I wanted to be sure that it was clean and would not present a fire hazard. They scheduled my appointment promptly and actually called the morning of the appointment date to say they were running ahead of schedule and wanted to know if they could arrive earlier than planned. Upon arrival they quickly began their work and completed it without any mess. My husband found them to be very personable and professional and he actually inquired about the cost for duct cleaning for our heating and a/c system. We were quoted a price and intend to contact them again when we are ready to schedule that work.
Thankfully, the vent was pretty clean but I am relieved to have had it serviced and plan on making this a yearly routine in order to avoid a problem in the future.
Their service was very good and I am very happy with the results. Very prompt and great crew!
They had good reviews on Angie’s List so that is why we used them. They experience was great.
They were liable and knew what they were doing so I had no complaints.